Shipping policy – CW Hats
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Shipping policy

Delivery

All orders will be processed and shipped within 24 hours unless you have ordered on a Saturday and then your order will be posted on the following working day. All orders will be posted Royal Mail first class recorded delivery to the delivery address stated on the order. Delivery prices may change in accordance with Royal Mail's pricing. These prices start at £2.69 for a gift card and rise in accordance to size and weight.

Gift Cards £2.69 for standard delivery Royal Mail 1st class recorded delivery, £4.85 for small parcels, £7.00 for medium parcels and £12.12 for large parcels using 2 day Parcelforce express48, charges will be detailed at point of order. These additional delivery charges will not be refunded if you cancel or return your order unless the product is faulty or does not fit the description given. Over our busy periods our standard delivery services may be affected, specific delivery details will be confirmed at the time of order.

Click and Collect

When the product is ready for collection in the store, we will contact you by email. Please do not make the journey to store until you have received confirmation from us that the product is ready. Please note:

  • If you place your order between the opening time and up to 1 hour before the closing time of your selected store(s), it will be ready for you to collect within 1 hour on the same day.
    1. If you place your order later than 1 hour before the closing time and before the next day’s opening time of your selected store(s), it will be ready for you to collect within 1 hour of the store opening.
  • You will need to bring confirmation of order with you when you come to collect the product.
  • Your order may not be accepted if we are unable to obtain authorisation for payment, or you appear to be ineligible to order the item in question, or we have identified a pricing or description error for the product or due to circumstances beyond our control.
  • You may be contacted as part of our prevention of fraud process, your order will be cancelled if you do not make contact by the time stated.